“My client had some health concerns where she needed to do more check ups with specialists. Mabel was extremely prompt in setting up a group chat with the client and myself and proceeded to help client to fix up various appointments with different specialist doctors. The entire process was very smooth and I didn’t have to do anything while Mabel helped to settle every question that client had. It helped that Mabel was very hospitable as well! I’ve shared my positive experiences with my team and we will definitely use the service when needed for our clients. Good work Mabel and team!”
— Poh Lin, Branch Director
“Mabel from AEVI is very fast in replying to my queries. She helped me find Dr Yeo when I am unwell and needed to seek Gasto specialist. After the diagnosis and result was out, Dr Yeo did suggest me to go for certain checks. However, I am unsure and Mabel can quickly advise me on where I can seek second medical opinion. And she also helped me to ask if these procedures are necessary. As someone who is not medically trained, the whole process can be quite daunting if no one is there to advice you independently. Mabel from AEVI is able to quickly assist me on this.”
— JH, Financial Adviser
“AEVI care has been very prompt in assisting with every query I have even after working hours. As a financial consultant, I commonly deal with my client’s medical queries and financial concerns for the medical bills. Working with AEVI care has been able to enhance my client experience by bringing them a greater peace of mind by ensuring that they are referred the trusted medical specialists and treated within the limits of their coverage to minimize any cash outlay. I really appreciate AEVI care’s genuine support throughout. I would definitely recommend AEVI care as they will definitely meet your needs.”
— Penny, Financial Consultant
“AEVI care team were efficient in arranging the medical appointments. They took the time to probe for details, assessing my needs and recommended me to a medical doctor that better serves my needs. They are also responsive to my questions and assisted to clarify my doubts. Overall, a great experience with the team.”
— Christine, Customer Experience Manager
“I was able to secure an appointment with the doctor easily, thanks to AEVI’s prompt response and speedy follow-up. There was minimal effort on my part which helped save a lot of time. Everything was done efficiently and the information communicated to me was clear and straightforward.”
— Alvin, IT Project Manager
“Very thankful for Mabel’s support and fast response time even though it is a Sunday. Helping my client to get the most appropriate advice for his child’s medical and also manage to arrange a specialist appointment. Thank you so much Mabel. ”
— Zong Jie, Financial Consultant
“The way AEVI does things is very professional, yet we could also feel a personal touch at the same time. We managed to get to the doctor in a very short time, which was extremely crucial to us. We appreciate the help AEVI provided to us, especially in helping to communicate with the doctor beforehand. The consultation with Dr Tan was excellent. He was professional and gave us a lot of clarity with his detailed explanations.”
— Victor, Engineer
“I believe that my brother’s unexpected (claimed by his doctors) recovery was a result of the efficient and swift work of this team. My family and I are thankful to them. Dr Tan also gave us a clear understanding of the patient’s diagnosis and helped us to communicate with the other doctor who was handling the patient’s case. I will definitely recommend their services to others who are seeking private medical help.”
— Homemaker
“I appreciate all the care and help given during my admission at Mount Elizabeth Novena. Everything was arranged and taken care of!”
— Melissa, Admin Executive
“Engaged AEVI to find a female specialist for client’s ME as it was really difficult to secure an appointment with a female doctor on a Saturday. Mabel came through and made an arrangement with a really aesthetic clinic - Assure Family Clinic on client’s behalf. Overall experience with AEVI and Assure was very seamless for both myself and client, thanks again for the help Mabel! ”
— Jayrius, Financial Consultant
“AEVI Care is really efficient and responsive to my client’s request!”
— Lim Swee Yan, Associate Director
“We truly appreciate the timely response from AEVI and how they regularly checked in with us on the patient’s condition. We are extremely satisfied with their speed, efficiency and it was a great experience overall. The doctor referred to us was also very knowledgeable in his expertise and thorough in his explanation, which gave us so much confidence and hope with a different treatment approach. We will continue to consult him in follow-up outpatient visits. Thank you AEVI!”
— Mardhiana, Self-employed
“Great support from the AEVI team. They provided timely updates and reminders which were very helpful. The experience with Dr Lim was also good and we appreciated that she did a thorough check-up. Thanks a lot and keep it up!”
— Navrag, Senior Scientist
“I’ve done a few health check ups myself, but my experience with Mabel and Aevi Care has been the best so far. From the point of enquiry to the actual check up appointment, it took less than a week. The results also came in very quickly. ”
— Emilia, Financial Advisor
“Mabel explained very clear and detail to me about the claim, and she also recommended a very good orthopaedic specialist Doctor Edwin Tan to diagnose my shoulder problem. Now my shoulder pain is 75% better than before.”
